FAQ
general questions
What is the shipping time ?
- If the product does not display the "pre-order" mark, it means that it is in stock
- If the product is in stock, after the order is established, usually at Ships within 3 working days
- If there are pre-ordered items in the same order, they will be shipped together after the pre-ordered items arrive
What should I do if I need to return the product ?
- All styles are limited, if the size is not suitable, you can change it for free, and provide a 30- day appreciation period ( including holidays )
- If you need to return the product for any reason, please follow the specifications and procedures of [ Return Policy ]
shopping related
Is there a free shipping discount?
- Free shipping for orders over $2000
What are the payment methods ?
- 2124 official website accepts credit card ( support VISA , MASTERCARD , JCB) and other payment methods
Delivery related
What are the delivery methods ?
- 7-11 pick up and pay
- the whole family Pick up and pay
- Home delivery to designated address
