FAQ

general questions

What is the shipping time ?

  • If the product does not display the "pre-order" mark, it means that it is in stock
  • If the product is in stock, after the order is established, usually at Ships within 3 working days
  • If there are pre-ordered items in the same order, they will be shipped together after the pre-ordered items arrive

What should I do if I need to return the product ?

  • All styles are limited, if the size is not suitable, you can change it for free, and provide a 30- day appreciation period ( including holidays )
  • If you need to return the product for any reason, please follow the specifications and procedures of [ Return Policy ]

shopping related

Is there a free shipping discount?

  • Free shipping for orders over $2000

What are the payment methods ?

  • 2124 official website accepts credit card ( support VISA , MASTERCARD , JCB) and other payment methods

Delivery related

What are the delivery methods ?

  • 7-11 pick up and pay
  • the whole family Pick up and pay
  • Home delivery to designated address